{"id":7871,"date":"2023-11-07T14:34:48","date_gmt":"2023-11-07T14:34:48","guid":{"rendered":"https:\/\/ari.app\/?page_id=7871"},"modified":"2025-01-02T19:17:39","modified_gmt":"2025-01-02T19:17:39","slug":"client-portal","status":"publish","type":"page","link":"https:\/\/ari.app\/client-portal\/","title":{"rendered":"Client Portal"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7871\" class=\"elementor elementor-7871\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-58f791f kv-hero e-flex e-con-boxed e-con e-parent\" data-id=\"58f791f\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5b3bd0d e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"5b3bd0d\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1573bc2 elementor-widget elementor-widget-heading\" data-id=\"1573bc2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">ARI Client Portal<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8ce3858 elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"8ce3858\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>ARI\u2019s client portal is the easiest way for clients to know what\u2019s happening when they come to you. It lets them see their Invoices, Estimates, Paid or Due status, Vehicles, Inspections, and older Payments. They know when their next service is due and can book an appointment with you directly from the portal or ask for help via live chat.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bfe26cc e-con-full e-flex e-con e-child\" data-id=\"bfe26cc\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2014dd9 elementor-widget elementor-widget-button\" data-id=\"2014dd9\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/arinvoice.utilitymobileapps.com\/auth\/login?userId=61697fa277b3b900114a6c82&#038;clientId=aeps08U17V36UGhsZ4nS\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Client Portal Preview<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b734140 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"b734140\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cd0ad1d elementor-widget elementor-widget-image\" data-id=\"cd0ad1d\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1536\" height=\"919\" src=\"https:\/\/ari.app\/wp-content\/uploads\/2024\/10\/client-portal-min.png\" class=\"attachment-full size-full wp-image-13791\" alt=\"Client Portal\" srcset=\"https:\/\/ari.app\/wp-content\/uploads\/2024\/10\/client-portal-min.png 1536w, https:\/\/ari.app\/wp-content\/uploads\/2024\/10\/client-portal-min-300x179.png.webp 300w, https:\/\/ari.app\/wp-content\/uploads\/2024\/10\/client-portal-min-1024x613.png.webp 1024w, https:\/\/ari.app\/wp-content\/uploads\/2024\/10\/client-portal-min-768x460.png.webp 768w\" sizes=\"(max-width: 1536px) 100vw, 1536px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a608e97 kv1 e-flex e-con-boxed e-con e-parent\" data-id=\"a608e97\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-048c786 e-con-full kv2 e-flex e-con e-child\" data-id=\"048c786\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-0fab615 e-con-full kv3 e-flex elementor-invisible e-con e-child\" data-id=\"0fab615\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8f494e9 elementor-widget elementor-widget-heading\" data-id=\"8f494e9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Client Portal Overview<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2643d8c e-con-full kv4 e-flex elementor-invisible e-con e-child\" data-id=\"2643d8c\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-50b8b7f e-con-full e-flex e-con e-child\" data-id=\"50b8b7f\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-845877e elementor-widget elementor-widget-image\" data-id=\"845877e\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1440\" height=\"800\" src=\"https:\/\/ari.app\/wp-content\/uploads\/2024\/10\/Edit-client-min.png\" class=\"attachment-full size-full wp-image-13775\" alt=\"How the Client Portal works\" srcset=\"https:\/\/ari.app\/wp-content\/uploads\/2024\/10\/Edit-client-min.png 1440w, https:\/\/ari.app\/wp-content\/uploads\/2024\/10\/Edit-client-min-300x167.png.webp 300w, https:\/\/ari.app\/wp-content\/uploads\/2024\/10\/Edit-client-min-1024x569.png.webp 1024w, https:\/\/ari.app\/wp-content\/uploads\/2024\/10\/Edit-client-min-768x427.png.webp 768w\" sizes=\"(max-width: 1440px) 100vw, 1440px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2f9463f e-con-full e-flex e-con e-child\" data-id=\"2f9463f\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-318bfa9 elementor-widget__width-inherit elementor-widget elementor-widget-icon-box\" data-id=\"318bfa9\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tHow the Client Portal works\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-04acc51 elementor-widget__width-inherit elementor-widget-tablet__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"04acc51\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The Client Portal provides a detailed summary of the essential information an individual client needs about your business.\u00a0<a href=\"https:\/\/ari.app\/\" target=\"_blank\" rel=\"noopener\">The ARI(Auto Repair Software<\/a>) portal has info relevant to one client at a time.<\/p><p>Each client can access the portal after you give them a login key. You can preview the portal or send the entry keys via email, SMS, and a regular link.<\/p><p>The portal is made by the info you first put into ARI(our auto repair invoicing software). Then it goes through the system, and clients see a nice dashboard of their business items like\u00a0<a href=\"https:\/\/ari.app\/features\/auto-repair-invoice\/\" target=\"_blank\" rel=\"noopener\">Invoices<\/a>, Estimates, Payments, etc.<\/p><p>Clients will also find your email and physical address, phone number, and a unique online booking page, provided you\u2019ve set this up in your ARI account. If you haven\u2019t entered a user\u2019s email address, name, or vehicle or haven\u2019t created any invoices for them \u2013\u00a0<b>the client portal will be empty<\/b>!<\/p><p>You will find the client portal action button whenever you open a client.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7ea22da e-con-full kv4 e-flex elementor-invisible e-con e-child\" data-id=\"7ea22da\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-cf84743 e-con-full e-flex e-con e-child\" data-id=\"cf84743\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c5e3b0b elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-heading\" data-id=\"c5e3b0b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Using the Client Portal<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f11b20f elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-n-accordion\" data-id=\"f11b20f\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2520\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2520\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Live Preview <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2520\" class=\"elementor-element elementor-element-6ea4a66 e-con-full e-flex e-con e-child\" data-id=\"6ea4a66\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4a7ec3c elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"4a7ec3c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Use the live preview when you want to know what the client sees. It\u2019s common practice to check the details before sending it over. As you upload client data to the app, it\u2019s crucial to avoid any mistakes that may confuse them. Here\u2019s how to preview the client portal:\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b50094 elementor-widget__width-inherit elementor-widget elementor-widget-code-highlight\" data-id=\"2b50094\" data-element_type=\"widget\" data-widget_type=\"code-highlight.default\">\n\t\t\t\t\t\t\t<div class=\"prismjs-default copy-to-clipboard \">\n\t\t\t<pre data-line=\"\" class=\"highlight-height language-javascript line-numbers\">\n\t\t\t\t<code readonly=\"true\" class=\"language-javascript\">\n\t\t\t\t\t<xmp>Clients -> Select Client ->\nClient Portal -> Preview Client Portal <\/xmp>\n\t\t\t\t<\/code>\n\t\t\t<\/pre>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2fc1388 elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"2fc1388\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The preview is not different from the actual information clients will see on the portal. It\u2019s made for convenience and testing purposes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2521\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2521\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Granting Access <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2521\" class=\"elementor-element elementor-element-3f2e1da e-con-full e-flex e-con e-child\" data-id=\"3f2e1da\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6eab5b6 elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"6eab5b6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Clients won\u2019t see the portal unless you share the login page and credentials with them. Once they have them \u2013 they access it freely and interact with you.<\/p><p>Here\u2019s how to share the portal with your customers:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-677406a elementor-widget__width-initial elementor-widget elementor-widget-code-highlight\" data-id=\"677406a\" data-element_type=\"widget\" data-widget_type=\"code-highlight.default\">\n\t\t\t\t\t\t\t<div class=\"prismjs-default copy-to-clipboard \">\n\t\t\t<pre data-line=\"\" class=\"highlight-height language-javascript line-numbers\">\n\t\t\t\t<code readonly=\"true\" class=\"language-javascript\">\n\t\t\t\t\t<xmp>Open a Client -> \r\nClient Portal -> Send via Email or\r\nSend via Text or Copy to clipboard<\/xmp>\n\t\t\t\t<\/code>\n\t\t\t<\/pre>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-87f0247 elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"87f0247\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>As clients view their info they might request an address, email change, or other amendments. They cannot change their profiles directly so you\u2019ll have to do that for them<\/p><p>You can deny or allow back client portal access if you need to. Do this with the\u00a0<strong>toggle button<\/strong>\u00a0on the bottom of the client portal view.\u00a0\u00a0<\/p><p>* In the future, we plan to add information control to this feature. You can choose if clients see Invoices, Inspections, Appointments, or all of the above.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2522\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2522\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Dashboard <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2522\" class=\"elementor-element elementor-element-10b3482 e-con-full e-flex e-con e-child\" data-id=\"10b3482\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a4e8c41 elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"a4e8c41\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>There are a few navigation paths in the client portal. They either provide an overview of significant data or point towards a single detail about an item.<strong><br \/><\/strong><\/p><p><strong>The dashboard<\/strong>\u00a0summarizes the main things a client would seek. It has the following items:<\/p><ul><li>The total amount of invoices of a single customer.<\/li><li>The sum of all payments and a breakdown by payment type.<\/li><li>All client vehicles.\u00a0<\/li><li>A link to a customer\u2019s complete profile.<\/li><li>Any upcoming\u00a0<a href=\"https:\/\/ari.app\/2022\/06\/the-5-benefits-of-introducing-online-appointments\/\" target=\"_blank\" rel=\"noopener\">online appointments<\/a>\u00a0or\u00a0<a href=\"https:\/\/ari.app\/features\/service-reminders\/\" target=\"_blank\" rel=\"noopener\">service reminders<\/a>.\u00a0<\/li><li>The sum of all invoices every month.\u00a0<\/li><li>All inspections and work orders with their status.<\/li><\/ul><div>*The sidebar menu has the same items formatted differently.<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e160917 elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"e160917\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div>You will notice the <strong>top menu<\/strong>\u00a0with:<\/div><ol><li>\u00a0A notifications panel where you\u2019ll see how the work orders have changed.<\/li><li>A live chat button.<\/li><li>The sidebar menu(with all client items).<\/li><li>A client profile link\/icon.<\/li><li>A reports dashboard(will be live in the next update!)<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2523\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2523\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Live Chat and Help Center <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2523\" class=\"elementor-element elementor-element-a19e118 e-con-full e-flex e-con e-child\" data-id=\"a19e118\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-86950b0 elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"86950b0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Arguably the most significant feature in the client portal, the live chat is an excellent way to respond to client queries. Every time your client writes from the client portal \u2013 you will receive a push notification or see it in the app if you use it. You can then chat with them and provide instant assistance.<\/p><p>You can later see all the previous chats in the\u00a0<em><strong>Activity logs<\/strong><\/em>\u00a0panel under\u00a0<em><strong>\u2018Client Chats.\u2019<\/strong><\/em><\/p><p>Clients can reach out with the\u00a0<em><strong>message icon\u00a0\u00a0<img decoding=\"async\" src=\"https:\/\/ari.app\/wp-content\/uploads\/2023\/11\/message-icon.png\" alt=\"\" width=\"43\" height=\"49\" \/><br \/><\/strong><\/em><\/p><p>or with<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ceb0a9 elementor-widget__width-initial elementor-widget elementor-widget-code-highlight\" data-id=\"1ceb0a9\" data-element_type=\"widget\" data-widget_type=\"code-highlight.default\">\n\t\t\t\t\t\t\t<div class=\"prismjs-default copy-to-clipboard \">\n\t\t\t<pre data-line=\"\" class=\"highlight-height language-javascript line-numbers\">\n\t\t\t\t<code readonly=\"true\" class=\"language-javascript\">\n\t\t\t\t\t<xmp>Help Center \u2192 Get Support \u2192 Contact Us<\/xmp>\n\t\t\t\t<\/code>\n\t\t\t<\/pre>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-481fc5c elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"481fc5c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>All of the following are visible in the main client portal panel.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-99d2b77 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"99d2b77\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/arinvoice.utilitymobileapps.com\/auth\/login?userId=61697fa277b3b900114a6c82&#038;clientId=aeps08U17V36UGhsZ4nS\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Client Portal Demo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bd1b401 e-con-full e-flex e-con e-child\" data-id=\"bd1b401\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8e4be01 elementor-widget elementor-widget-image\" data-id=\"8e4be01\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1536\" height=\"919\" src=\"https:\/\/ari.app\/wp-content\/uploads\/2024\/10\/client-portal-2-min.png\" class=\"attachment-full size-full wp-image-13795\" alt=\"Using the Client Portal\" srcset=\"https:\/\/ari.app\/wp-content\/uploads\/2024\/10\/client-portal-2-min.png 1536w, https:\/\/ari.app\/wp-content\/uploads\/2024\/10\/client-portal-2-min-300x179.png.webp 300w, https:\/\/ari.app\/wp-content\/uploads\/2024\/10\/client-portal-2-min-1024x613.png.webp 1024w, https:\/\/ari.app\/wp-content\/uploads\/2024\/10\/client-portal-2-min-768x460.png.webp 768w\" sizes=\"(max-width: 1536px) 100vw, 1536px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>ARI Client Portal ARI\u2019s client portal is the easiest way for clients to know what\u2019s happening when they come to you. It lets them see their Invoices, Estimates, Paid or Due status, Vehicles, Inspections, and older Payments. They know when their next service is due and can book an appointment with you directly from the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-7871","page","type-page","status-publish","hentry"],"acf":[],"rankMath":{"parentDomain":"ari.app","noFollowDomains":[],"noFollowExcludeDomains":[],"noFollowExternalLinks":false,"featuredImageNotice":"The featured image should be at least 200 by 200 pixels to be picked up by Facebook and other social media sites.","pluginReviewed":false,"postSettings":{"linkSuggestions":true,"useFocusKeyword":false},"frontEndScore":false,"postName":"client-portal","permalinkFormat":"https:\/\/ari.app\/%pagename%\/","showLockModifiedDate":true,"assessor":{"focusKeywordLink":"https:\/\/ari.app\/wp-admin\/edit.php?focus_keyword=%focus_keyword%&post_type=%post_type%","hasTOCPlugin":true,"primaryTaxonomy":false,"serpData":{"title":"","description":"ARI's client portal is a feature that makes client communication much more effective. Your clients see their Invoices, Payments and chat with you! 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