{"id":1350,"date":"2021-12-30T10:45:43","date_gmt":"2021-12-30T10:45:43","guid":{"rendered":"https:\/\/ari.app\/?p=1350"},"modified":"2024-12-18T16:18:42","modified_gmt":"2024-12-18T16:18:42","slug":"how-mechanics-choose-a-fair-auto-repair-price","status":"publish","type":"post","link":"https:\/\/ari.app\/2021\/12\/how-mechanics-choose-a-fair-auto-repair-price\/","title":{"rendered":"How do mechanics choose a fair auto repair price?"},"content":{"rendered":"<h2><b>A guide to auto repair labor time pricing and good industry practices.<\/b><b><\/b><\/h2>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><span style=\"font-weight: 400;\">Offering a reasonable rate for your auto repair services can be a lot trickier than people think. Mechanics, technicians, and shop owners need to consider multiple things as they determine the final cost of their services. Customers, on the other hand, tend to focus primarily on prices and oftentimes feel confused or worried once it&#8217;s time to pay for their\u00a0<\/span><span style=\"font-weight: 400;\">car fix. But why exactly is that the case?<\/span><\/p>\n<p>&nbsp;<\/p>\n<h4><b>Determining prices.<\/b><\/h4>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">When it comes to car repair prices, people most commonly think of hourly rates.\u00a0 Hourly rates are oftentimes based on repair labor times, which are a standardized estimate of how much time <\/span><a title=\"mechanic_jobs\" href=\"https:\/\/jooble.org\/SearchResult?rgns=United%20States&amp;ukw=automotive%20mechanic\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 500; color: #4f13f2; text-decoration: underline;\">mechanics<\/span><\/a><span style=\"font-weight: 400;\"> require to perform a task. For this purpose, a qualified technician with access to all necessary tools is timed while completing an auto repair job.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The process is also labeled as the &#8220;factory time standard&#8221; and is usually determined by a vehicle manufacturer. Such <\/span><a href=\"https:\/\/ari.app\/2021\/01\/the-ultimate-guide-to-auto-repair-labor-times\/\"><span style=\"font-weight: 500; color: #4f13f2; text-decoration: underline;\">labor times<\/span><\/a><span style=\"font-weight: 400;\"> are useful to many large-scale repair shops and dealerships that have enough experienced mechanics.\u00a0<\/span><\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone wp-image-1352\" src=\"https:\/\/ari.app\/wp-content\/uploads\/2021\/12\/mechanic_fixing_a_car-300x169.png\" alt=\"mechanic_fixing_a_car\" width=\"826\" height=\"465\" srcset=\"https:\/\/ari.app\/wp-content\/uploads\/2021\/12\/mechanic_fixing_a_car-300x169.png 300w, https:\/\/ari.app\/wp-content\/uploads\/2021\/12\/mechanic_fixing_a_car-1024x576.png 1024w, https:\/\/ari.app\/wp-content\/uploads\/2021\/12\/mechanic_fixing_a_car-768x432.png 768w, https:\/\/ari.app\/wp-content\/uploads\/2021\/12\/mechanic_fixing_a_car-1536x864.png 1536w, https:\/\/ari.app\/wp-content\/uploads\/2021\/12\/mechanic_fixing_a_car.png 1600w\" sizes=\"(max-width: 826px) 100vw, 826px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">In some cases, smaller-scale car maintenance businesses need to rely on different tools when deciding how to price their services. One of them is a labor guide. Popular guides include <\/span><a href=\"https:\/\/www.motor.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 500; color: #4f13f2; text-decoration: underline;\">MOTOR Auto Mechanic Labor Guide<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"https:\/\/www.autolaborexperts.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 500; color: #4f13f2; text-decoration: underline;\">Real-Time Labor Guide<\/span><\/a><span style=\"font-weight: 400;\">, and <\/span><a href=\"https:\/\/chilton.cengage.com\/home\/pro\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 500; color: #4f13f2; text-decoration: underline;\">Chilton Motor Guide.<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">The following books provide relevant information about estimated repair times of many tasks. Mechanics generally prefer labor guides that provide longer <\/span><span style=\"font-weight: 400;\">work times, because they commonly get paid on an hourly basis.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Other factors such as business scale, location, contracts, partnerships, etc.\u00a0<\/span><span style=\"font-weight: 400;\">also, play a big role when auto industry workers establish their repair rates.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h4><b>Industry-specific technology<\/b><\/h4>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\u00a0Aside from the factory time standard, labor guides and flat-rate manuals <\/span><span style=\"font-weight: 400;\">modern auto repair software can help tremendously with price makeup.\u00a0<\/span><span style=\"font-weight: 400;\">Such software has functionalities that can generate estimated prices, determine task difficulty, count local taxes, and even calculate &#8220;environmental fees&#8221;.\u00a0<\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-1353\" src=\"https:\/\/ari.app\/wp-content\/uploads\/2021\/12\/smartphone_with_apps-300x169.png\" alt=\"smartphone_with_apps\" width=\"826\" height=\"465\" srcset=\"https:\/\/ari.app\/wp-content\/uploads\/2021\/12\/smartphone_with_apps-300x169.png 300w, https:\/\/ari.app\/wp-content\/uploads\/2021\/12\/smartphone_with_apps-1024x576.png 1024w, https:\/\/ari.app\/wp-content\/uploads\/2021\/12\/smartphone_with_apps-768x432.png 768w, https:\/\/ari.app\/wp-content\/uploads\/2021\/12\/smartphone_with_apps-1536x864.png 1536w, https:\/\/ari.app\/wp-content\/uploads\/2021\/12\/smartphone_with_apps.png 1600w\" sizes=\"(max-width: 826px) 100vw, 826px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Another benefit of those apps is the interface itself. It allows for more <\/span><span style=\"font-weight: 400;\">productivity by giving you time tracking options, easier access to ongoing <\/span><span style=\"font-weight: 400;\">tasks and important vehicle details.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">ARI provides these and many other helpful features. Check them out <\/span><a href=\"https:\/\/ari.app\/features\/\"><span style=\"font-weight: 500; color: #4f13f2; text-decoration: underline;\">here!<\/span><\/a><\/p>\n<p>&nbsp;<\/p>\n<h4><b>\u00a0Exceptions in price makeup\u00a0<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0Contrary to what people believe, if you ask a friend mechanic to\u00a0<\/span><span style=\"font-weight: 400;\">do a repair job for you outside their working hours, it may cost <\/span><span style=\"font-weight: 400;\">you more or even double than what you usually pay. This happens <\/span><span style=\"font-weight: 400;\">because of the added responsibility for their efforts outside a <\/span><span style=\"font-weight: 400;\">standard work setting. Add to that the possible lack of specialized <\/span><span style=\"font-weight: 400;\">equipment or additional transportation costs and the argument for <\/span><span style=\"font-weight: 400;\">a higher price starts to seem obvious.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><span style=\"font-weight: 400;\">Similarly, conditions such as rust, moisture, or cold can add a <\/span><span style=\"font-weight: 400;\">significant amount of time to a repair job. Thereby bringing <\/span><span style=\"font-weight: 400;\">the repair time and consequently the service price up.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The same thing happens when an old vehicle arrives in a repair shop &#8211; the <\/span><span style=\"font-weight: 400;\">maintenance work can be more difficult and the labor time &#8211; <\/span><span style=\"font-weight: 400;\">much higher.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Don\u2019t lose track of your <\/span><a href=\"https:\/\/ari.app\/features\/job-cards\/\"><span style=\"font-weight: 500; color: #4f13f2; text-decoration: underline;\">labor times<\/span><\/a><span style=\"font-weight: 400;\"> with ARI!<\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-1354\" src=\"https:\/\/ari.app\/wp-content\/uploads\/2021\/12\/clock_reminder-300x169.png\" alt=\"old_white_clock\" width=\"826\" height=\"465\" srcset=\"https:\/\/ari.app\/wp-content\/uploads\/2021\/12\/clock_reminder-300x169.png 300w, https:\/\/ari.app\/wp-content\/uploads\/2021\/12\/clock_reminder-1024x576.png 1024w, https:\/\/ari.app\/wp-content\/uploads\/2021\/12\/clock_reminder-768x432.png 768w, https:\/\/ari.app\/wp-content\/uploads\/2021\/12\/clock_reminder-1536x864.png 1536w, https:\/\/ari.app\/wp-content\/uploads\/2021\/12\/clock_reminder.png 1600w\" sizes=\"(max-width: 826px) 100vw, 826px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">As it&#8217;s the case with almost everything &#8211; you are much more likely to <\/span><span style=\"font-weight: 400;\">pay more when something unexpected happens.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h4><b>Why customers might feel frustrated?<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As mentioned previously &#8211; customers rarely have time to <\/span><span style=\"font-weight: 400;\">think about all those price makeup factors.<\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Whenever clients have to pay a large fee, explanations such as &#8220;This is how things are&#8221; or &#8220;That is the standard The procedure&#8221; will rarely if ever alleviate their frustration.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">From your perspective and even objectively your pricing can indeed be fair. But if you make little effort to communicate that &#8211; the customer experience won&#8217;t be as satisfying.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h4><b>How to approach the issue<\/b><\/h4>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Sometimes explaining things plain and simple is the way to go. But if your clients are unwilling to accept your perspective &#8211; here are some extra <\/span><span style=\"font-weight: 400;\">things you can do to make them happy:<\/span><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Provide price estimates<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">This can be difficult in some cases, but it&#8217;s a great idea to bring a reference point whenever possible.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Give price comparisons\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">When your prices are better than the competition, it&#8217;s only natural to showcase that. That&#8217;s one good way of making your customers happy.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">More transparency\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Building prestige and customer loyalty is a difficult thing to do. But doing that the right way means you won&#8217;t lose customers even if make some unintentional mistakes.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Be extra informative<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Sometimes only a mechanic knows how to inform clients about certain features of their vehicle. Doing that charitably can be a way of earning their trust.\u00a0\u00a0<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Send reminders<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Whenever some repair service is due, do your best to inform your clients about it. People appreciate the extra effort.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">ARI can also help you with <\/span><a style=\"color: #4f13f2;\" href=\"https:\/\/ari.app\/features\/service-reminders\/\"><span style=\"font-weight: 400;\">service reminders!\u00a0<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Ultimately, it&#8217;s always a plus to give your customers relevant information about pricing, services, and their vehicle in general.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Make sure to share the article if you liked the info and tips here. <\/span><span style=\"font-weight: 400;\">And leave a comment to give us feedback or remind us about something we missed.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A guide to auto repair labor time pricing and good industry practices. &nbsp; \u00a0Offering a reasonable rate for your auto repair services can be a lot trickier than people think. Mechanics, technicians, and shop owners need to consider multiple things as they determine the final cost of their services. Customers, on the other hand, tend [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1360,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[2,4],"tags":[],"class_list":["post-1350","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-announcement","category-auto-repair-business"],"acf":[],"_links":{"self":[{"href":"https:\/\/ari.app\/wp-json\/wp\/v2\/posts\/1350","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ari.app\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ari.app\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ari.app\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ari.app\/wp-json\/wp\/v2\/comments?post=1350"}],"version-history":[{"count":1,"href":"https:\/\/ari.app\/wp-json\/wp\/v2\/posts\/1350\/revisions"}],"predecessor-version":[{"id":15021,"href":"https:\/\/ari.app\/wp-json\/wp\/v2\/posts\/1350\/revisions\/15021"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ari.app\/wp-json\/wp\/v2\/media\/1360"}],"wp:attachment":[{"href":"https:\/\/ari.app\/wp-json\/wp\/v2\/media?parent=1350"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ari.app\/wp-json\/wp\/v2\/categories?post=1350"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ari.app\/wp-json\/wp\/v2\/tags?post=1350"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}